PureMessage for Microsoft Exchange: how to upgrade to version 3.0
You can upgrade to PureMessage for Microsoft Exchange, version 3.0, from PureMessage for Windows/Exchange versions 2.5 or 2.6.
All existing customers of PureMessage for Windows/Exchange are entitled to receive the new version of PureMessage for Microsoft Exchange, under the terms of their current license and at no additional cost.
Before you start the upgrade, be aware of the following:
- System requirements for PureMessage for Microsoft Exchange 3.0
Review the system requirements before upgrading. - To upgrade from an earlier version of PureMessage for Windows/Exchange or from MailMonitor for Exchange,
you must first uninstall your existing version, according to the instructions given below. Failure to uninstall correctly can prevent installation and produce errors. When you have uninstalled the existing version, follow the instructions for a new installation, as given in the PureMessage Startup guide. - Installation on cluster servers,
this article describes how to upgrade to PureMessage for Microsoft Exchange, version 3.0 on a non-clustered server. If you want to upgrade PureMessage on a cluster, refer to Appendix A of the PureMessage for Microsoft Exchange Startup Guide. - Cluster Continuous Replication mode,
Sophos does not support installation when Exchange 2007 is installed in Cluster Continuous Replication mode.
What to do
Note: To complete the installation, you may be prompted to restart the computer. Before you start the upgrade, ensure that you have chosen a time when a restart will not be inconvenient.
Upgrading from PureMessage for Windows/Exchange, with a version earlier than 2.5, or from MailMonitor for Exchange
- Go to Add/Remove programs and remove the Sophos components in the following order:
- PureMessage
- Sophos AutoUpdate
- Sophos Anti-Virus
- Follow the instructions given in the PureMessage for Microsoft Exchange Startup Guide.
Upgrading from PureMessage for Windows/Exchange versions 2.5 and above
Do not run the installer from a network share.
- If you have downloaded the PureMessage self-extractor from the Sophos website, click 'Install' to extract and launch the PureMessage installation wizard.
- If you are installing from a CD, run the PureMessage installation wizard from the CD.
Follow the details of how to upgrade in the PureMessage for Microsoft Exchange Upgrade Guide.
If you need more information or guidance, then please contact technical support.
- Article ID: 28529
- Created: 14 Aug 2007
- Last updated: 9 Jan 2009
